Helene Knitted Jumper

Standard UK

• FREE UK delivery on orders over £50  
• Standard UK postage for orders under £50: £3.95 

Express UK

• Express UK postage for all orders: £4.95 

EU International
EU Standard postage for all orders: £12.00 

Rest of the World International
Rest of the World Standard postage for all orders: £15.00

Christmas Delivery Dates

UK Orders:
Standard UK delivery - Wednesday 18th December  
Express UK delivery - Thursday 19th December

International Orders:
EU – Thursday 12th December  
Rest of the World – Thursday 5th December

Full shipping information is available here

RETURNS
If you find your order isn't quite right for whatever reason don't worry, please return it to us within 30 days of placing your order using the UK FREEPOST label (included with your order) or click the link below to produce a FREE UK prepaid Royal Mail Postage label.

• Fill in the returns section on your delivery note and pop it in the bag with the items you want to return.
• Please return all items unworn, clean, with the tags on, in their original packaging and a saleable condition. 
• For hygiene reasons, Face Coverings cannot be returned unless they are faulty.
• Refunds will be made to the payment method you used on the original order. Please note, that this may take up to 10 working days to appear from the date that you receive the refund confirmation email.
• Postage will only be refunded if goods are faulty.
• International orders may be returned, but at your own cost. Refunds will be made within 10 days of receipt of returned goods.
• Notification of any damaged items, shortages or other discrepancies must be received within 5 days of delivery.

Full returns information is available here