Action Poppy Festive Felt Friend
Free Standard UK Delivery
On all overs over £50
Free UK returns
Introducing Action Poppy, one of our new limited edition felt friends that have been lovingly and ethically hand-crafted in Nepal.
All of our Felt Friends decorations are designed by us in The Cotswolds and brought to life with the help of traditional Nepalese artistry. We are constantly inspired by the exceptionally skilled Nepalese makers that we have the pleasure of working with.
We hope you love them as much as we do, and remember... A Felt Friend is for life, not just for Christmas!
To redeem the 3 for 2 offer*, use the code 3FOR2 at the checkout.
*Cheapest item free. Please note this offer does not work with any other discount or promotion.
• Cotton String for hanging approx. 7cm
• Approx. height 11cm
Product Code: FF30 – Action Poppy
Sizing
Delivery
DELIVERY
Standard UK
FREE UK delivery on orders over £50
Standard UK postage for orders under £50: £3.95
We use Royal Mail’s 48-hour service for all our standard UK orders.
When your order has been dispatched, we will send you a confirmation email. Your parcel will be with you in 3-5 working days (although it can take a little longer at busy times).
Express UK
Express UK postage for all orders: £4.95
Order by 2 pm Monday to Friday to receive your order in 1-2 working days (excluding Bank Holiday weekends). Please note any orders placed after 2 pm on a Friday or over a Bank Holiday weekend will be despatched on the next working day.
We use Royal Mail’s 24-hour service for all our standard UK orders.
When your order has been dispatched, we will send you a confirmation email. Your parcel will be with you in 1-2 working days (although it can take a little longer at busy times).
EU International
EU Standard postage for all orders: £12.00
When your order has been dispatched, we will send you a confirmation email. Your parcel will be with you in 7-10 working days (although it can take a little longer at busy times).
Rest of the World International
Rest of the World Standard postage for all orders: £15.00
When your order has been dispatched, we will send you a confirmation email. Your parcel will be with you within 14 working days (although it can take a little longer at busy times such as Christmas or Black Friday Weekend).
Returns
RETURNS
If you find your order isn't quite right for whatever reason don't worry, please return it to us within 56 days of placing your order using the UK FREEPOST label (included with your order) or click the link below to produce a FREE UK prepaid Royal Mail Postage label.
Fill in the returns section on your delivery note and pop it in the bag with the items you want to return.
Please return all items unworn, and clean, with the tags on and in its original packaging.
Refunds will be made to the payment method you used on the original order. Please note, this may take up to 10 working days to appear from the date that you receive the refund confirmation email.
Postage will only be refunded if goods are faulty.
International orders may be returned, but at your own cost. Refund will be made within 10 days of receipt of returned goods.
Notification of any damaged items, shortages or other discrepancies must be received within 5 days of delivery.
If you have misplaced the FREE UK prepaid postage label that was included with your order, please CLICK HERE to create your FREE UK Royal Mail Postage label online.
